HavenLoomer Store Privacy Policy

Last Updated: July 16, 2026

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Overview

At HavenLoomer Store, safeguarding your personal information is a responsibility we take seriously. This Privacy Policy describes the types of data we gather, the reasons we gather it, and the measures we take to keep it secure whenever you browse our website or buy products through our online store.

Information We Collect

When you engage with our services, we gather the following categories of personal information:

• Account & Order Data: Your name, email address, shipping address, billing address, and purchase history, which we collect when you register an account, submit an order, or update your HavenLoomer Store profile.
• Payment Data: Handled entirely by our PCI-DSS-compliant payment processor. HavenLoomer Store never retains complete card numbers, security codes, or other sensitive payment authentication details.
• Usage Data: IP address, device type, browser type, and the pages you view — gathered automatically through cookies and analytics tools while you navigate our platform.
• Communications: Any messages, inquiries, feedback, or support requests you submit to us by email, contact form, or other communication channels.

How We Use Your Information

Your information is used solely for the following purposes:

• To process and fulfill your orders, including payment processing, order confirmation, shipping coordination, and delivery updates.
• To answer your customer inquiries, resolve account or order issues, and respond to feedback you submit.
• To deliver transactional, service-related emails (such as order receipts, shipping notifications, and account alerts) that are necessary for your use of our services.
• To study usage trends and enhance our website functionality, product offerings, and overall customer experience.
• Marketing and promotional emails are sent only when you have expressly opted in to receive them — you may withdraw your consent at any time through the unsubscribe link in every message, or by contacting our support team.

Sharing of Information

We do not sell, rent, or trade your personal information to any third parties for their own commercial or marketing purposes. Your personal data is shared only with trusted third-party service providers whose services are essential to running our business, and only to the extent needed for them to carry out their contracted work on our behalf. These providers include:

• PCI-DSS-compliant payment processors that handle secure transaction processing;
• Licensed shipping and delivery carriers that fulfill and deliver your orders;
• Analytics providers, who receive only anonymized, aggregated usage data that cannot be connected back to your individual identity. Every third-party provider we engage is contractually obligated to maintain strict data protection standards and is prohibited from using your personal information for any purpose beyond the services they deliver to HavenLoomer Store.

Your Rights

Every user holds data protection rights consistent with the laws of their state or jurisdiction of residence:

• State Consumer Privacy Laws (e.g., California residents under the CCPA/CPRA): You have the right to know what personal data we collect about you, the right to request deletion of your personal data (subject to legal exceptions), the right to correct inaccurate information, and the right to opt out of any sale or sharing of your personal data. HavenLoomer Store does not sell personal information to third parties, as noted in our Sharing of Information section.
• Other U.S. State Privacy Laws: Residents of states with comprehensive consumer privacy statutes (such as Virginia, Colorado, Connecticut, and Utah) may exercise comparable rights to access, correct, delete, and obtain a copy of their personal data, and to opt out of targeted advertising or sale of personal data where applicable. To exercise any of these rights, contact our support team at [email protected]. We will verify your identity and respond to your request within 30 days of receipt, in compliance with applicable data protection regulations.

Cookies

Our website uses two categories of cookies:

1. Essential Cookies: Necessary for core site functionality, including account login, shopping cart operation, order processing, and secure checkout. These cookies are required for the site to work and cannot be turned off.
2. Analytics Cookies: Used to gather anonymized data about how visitors interact with our site, helping us understand usage patterns and improve our services. You may manage or disable non-essential (analytics) cookies at any time through your browser's cookie settings. Turning off essential cookies may affect our website's functionality and your ability to complete purchases.

Changes to This Policy

HavenLoomer Store may revise this Privacy Policy periodically to reflect shifts in our business practices, services, or applicable legal requirements. Should we make material changes to this policy, we will alert you by email (to the address linked to your account) or by posting a prominent notice on our website at least 14 days before those changes take effect. Once any changes to this Privacy Policy take effect, your continued use of HavenLoomer Store's services will signify that you accept the revised policy. We encourage you to review this policy from time to time to remain informed about how we protect your personal information.